Returns & Exchanges
If you are dissatisfied with your purchase for any reason, you may return or exchange your item(s) online within 14 days of the delivery date, subject to the conditions and limitations below.
1.) Proof of original purchase must be presented for all returns and exchanges.
2.) All items must be returned without traces of use, in original packaging. If pieces are damaged or missing, the customer may be subject to fees associated with repairs or replacements.
3.) All return orders will be subject to a restocking fee.
4.) If the original item included free items, you must return all associated items for a full refund; the retail value of any free items you keep will be deducted from your reimbursement total.
To begin the process, please contact customer service at:
info@lumenarctech.com
Attn: Return(Order #)
Attn: Exchange(Order #)
Shipping
We ship nationwide.